If you are interested in accessing The Primary Health Network Patient Portal there are two methods:
No, the Patient Portal is intended for non-emergent healthcare issues only. Please contact your preferred Primary Health Network location for questions that you would like answered within three business days.
If you feel that you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you feel you are experiencing a psychiatric emergency, please call 911 or contact the National Suicide Prevention Lifeline at 1-800-273-TALK.
Your personal health information is very secure. Information shown within the Patient Portal is merely a snapshot of your most recent medical records, not the actual medical record as a whole.
Password should be (8) characters in length, and contain only numbers and/or letters. No special characters such as #@%$ should be used in your password.
On the login screen, there is a "Forgot Your Password?" link that will ask you for some personal information. You will then be able to set a new password for the Patient Portal.
As a general security feature, the patient portal will lock-out any account that has had (3) failed login attempts. If your account has been locked, you must visit your physician's office in order to verify your identity in person. Please bring valid photo identification with you ( i.e. driver's license ). We apologize in advance for this inconvenience, but it is necessary for security purposes.
We recommend that you use the "Forgot Your Password?" link to reset your password before your account becomes locked. You can reset your password by providing answers to personal questions. You are able to reset your password at any time, with no assistance from Primary Health Network.
If you are having issues connecting to our Patient Portal, please contact our Customer Service department: email@example.com
For assistance with receiving email messages, please contact our Customer Service department: firstname.lastname@example.org
The Primary Health Network Patient Portal is for non-urgent issues only. If you are experiencing an urgent medical issue or need a same-day appointment, please call your clinic. If it is an emergency, dial 911.